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BUNNserve® Managed Service - Account Request for Information
Thank you for your interest in establishing a BUNNserve® Managed Services account.

Because you have an existing BUNN® account, we only need a few more details to establish a service account.  These details will help us determine if a service contract can be added to your existing account or if a stand-alone service account is required.  The manner in which we setup your service account depends on your responses to the below questions about your business, purchasing and invoicing requirements. 

Please fully complete the below information. To provide additional information pertaining to account contacts, location contacts, authorized approvers and equipment types, attach an Excel or CSV file. For your convenience, a downloadable Excel template is provided here: Download Sample XLSX
Account Business Information












Account Level Bill To Information

Bill To Account Level Entity Information
Please provide the information for the financially responsible business entity.










Service Account Contact Information
Primary Contact




Accounts Payable Contact




Owner Contact




Sales Manager Contact




Additional Business Account Contacts















Associated Locations, Location Contacts & Equipment Information
Provide the following list of information:

Associated locations:
  • Location business name
  • Location corporate store number
  • Location contact name
  • Location phone number
  • Location address
  • Location operating hours
Equipment Type:
  • Model name
  • Model number
  • Serial number
Attachment
Provide additional information pertaining to account contacts, location contacts, authorized approvers and equipment types here: Download Sample XLSX
List(s) accepted in Excel and CSV file formats.


Service Account Purchasing & Invoicing Requirements

Note: Make sure the contact information is populated above for the contact you selected.
Other Email

Bill To Mailing Address











Email your POs to: eorders@bunn.com







Online Portal Invoice and Payment Requirements
** Additional administrative fees may apply **

Email your requirements to adrienne.sweet@bunn.com

Portal Contact






Service Information

Installation

Removals

Preventive Maintenance

Reactive Services
Note: Reactive service plans can only be billed at time and material rate.
The BUNNserve® basic plan provides Standard Repair Contract Limits set for labor, travel, and parts. The plan also provides a “Not To Exceed” (NTE) Limits for all non-warranted repairs.  Repairs exceeding the limit and overtime fees require customer pre-approval.
  • Authorized to approve dispatch of a field service technician.
  • Authorized to approve field service technician overtime rates for labor and travel outside of normal business hours.
  • Authorized to approve repairs exceeding the “Not To Exceed” standard repair limit. 
Service Request Authorization




Attach a list of contact names and approved locations. List accepted in Excel or CSV format.
Service Request Authorizer




Service Request Authorizer 2




Service Request Authorizer 3





Approval for Overtime & "Not To Exceed" (NTE) Service Fees




Overtime & NTE Fee Approver




Overtime & NTE Fee Approver




Overtime & NTE Fee Approver





Attach a list of contact names and approved locations. List accepted in Excel or CSV format.

Please don’t hesitate to call or email us if you have questions; we are here to help facilitate your business.

BUNNserve® Onboarding Specialist
Phone: 800-637-8606
Email: bunnserve.application@bunn.com
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