Any returned merchandise must be NEW & UNUSED in original packaging within the 6 month of date of invoice.

Please contact our Technical Service Department regarding issues with opened or used equipment at either (800)286-6070 between the hours of 7AM-5:30PM CST or email tech.service@BUNN.com and a technician will reply within one business day.

BUNN may dispatch a technician to your location if your issue cannot be resolved via phone call, additional fees may apply.

A 25% restocking fee will apply. Additional shipping fees will apply.

A 25% restocking fee may apply. Additional shipping fees may apply.




We only processes returns or refunds for merchandise purchased directly from BUNN. Merchandise purchased from another source will need to be resolved with that source directly.






Please provide the Serial Number or the Order Number associated with this return. The Serial Number can be found on the shipping box OR on the Data Plate on the unit itself. The Order Number will be on the receipt of original purchase.

BUNN Return Policy
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