Reason for return?

Any returned merchandise must be NEW & UNUSED in original packaging within the 6 month of date of invoice.

Please contact our Technical Service Department regarding issues with opened or used equipment at either (800)286-6070 between the hours of 7AM-5:30PM CST or email tech.service@BUNN.com and a technician will reply within one business day.

BUNN may dispatch a technician to your location if your issue cannot be resolved via phone call, additional fees may apply.

A 25% restocking fee will apply. Additional shipping fees will apply.

A 25% restocking fee may apply. Additional shipping fees may apply.

Describe the error or damage

Merchandise arrived with visible damageReceived incorrect product or quantityConcealed or hidden damageOther

Describe reason for return

Attach Supporting Documentation

Attach any documentation regarding your order, such as a order confirmation, invoice, photos of packaging and labels. If you have issues retrieving this proof, please contact commercial.returns@BUNN.com.

Attach Proof of Shipping Damage or Errors

Please attach an image of damaged packaging or merchandise. Any concealed damage claim should be reported to BUNN within 5 business days of receipt of product in accordance with Supplement 1 to NMF 100-AO. Photographic proof is required for any damaged returns to be processed.  If you have issues retrieving this proof, please contact commercial.returns@BUNN.com.

Customer Information

We only processes returns or refunds for merchandise purchased directly from BUNN. Merchandise purchased from another source will need to be resolved with that source directly.

First Name

Last Name

Phone

Merchandise Information

Please provide the Serial Number or the Order Number associated with this return. The Serial Number can be found on the shipping box OR on the Data Plate on the unit itself. The Order Number will be on the receipt of original purchase.

Serial Number OR Order Number

By checking this box you are confirming that you have read and understand our Return PolicyBUNN Return Policy

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